Heritage Collection on Pagoda - Mobile App Check-In

The hotel is in a great location, right in the heart of Chinatown and super close to 2 MRT stations making it super easy to get around the city. The room was compact (which we knew before) but very clean, modern and had everything we needed. The WiFi, aircon and shower were all great. The bed was super comfortable and we both slept really well. I liked the digital key aspect as you don’t have to worry about physical keys. Both Shannen and Digital Concierge Yani were super helpful during our stay. We’d arranged to leave our luggage before check in, but to our surprise our room was ready when we arrived so we could check in early. Shannen was super helpful in getting our digital key set up and explained how it worked and how to contact them if needed. They also messaged during our stay to make sure everything was okay and they have a 24 hour chat if you need help with anything. I would 100% recommend this hotel and would stay here again upon returning to Singapore. Thank you Shannen & Yani!🥰

This hotel can be easy to miss but if you follow the numbering given on the address, you should be able to find it very easily. Just a 2 min walk from Chinatown MRT and you’re right at the doorstep. This hotel is built on shophouses from the colonial days and do not have lifts. But I’m sure the helpful receptionists will help if you ask. The hotel is newly renovated at the time when this review is posted. So everything was new and clean. Sheets and towels were spotless. Iron and ironing board provided. Hairdryer is available. The wifi was super fast and can take multiple devices. Soap and shampoo provided so travellers can travel light. The kitchenette came with all the utensils provided. Forks spoons knives, pots and pans to do your own cooking. The room came with all lighting thought of. Night lights, wardrobe lights, bathroom ambient lighting as well. You will be able to configure and customise to your own liking. Although the hotel faces the street where most tourists will walk, there is little noise because the windows are double paned which blocks all noise from reaching the room. So even if you’re sleeping in the day, there’s no way you will be disturbed by the street banter. Location wise, this place is in the heart of Chinatown and there are plenty of food option available. Chinatown complex is just 2 min walk from the hotel doorstep, where you can window shop or do actual shopping. The food complex is on the 2nd level of Chinatown complex where it will take you more than a month to sample every single dish. Chinatown point is also about 5 min walk away, and there you can find all sorts of eateries. There is also a supermarket (FairPrice) there, together with pharmacies (Watsons and Guardian) if you need. Overall a great stay and would recommend to any traveller.

I had a wonderful stay at Heritage Collection on Pagoda! The location is unbeatable — right in the heart of Chinatown, with easy access to MRT, local eateries, and cultural sights, yet tucked away enough to offer peace and quiet. The room was impeccably clean, cozy, and thoughtfully designed for comfort, making it feel like a true home away from home. Everything I needed was right at my fingertips. A special thank you to Mary, Yani, and Maica — their hospitality was exceptional. They were incredibly helpful, always cheerful, and went out of their way to ensure my stay was smooth and enjoyable. It’s rare to meet a team so attentive and considerate. I also really appreciated the convenient self-check-in system and mobile app — seamless, intuitive, and ideal for travelers. From accessing the room to finding local recommendations, everything was made simple. I would highly recommend this property to anyone visiting Singapore. Can’t wait to come back!

Great central location. It was compact but well designed. Very clean and had all we needed. Good view over Pagoda street, also quiet. Would stay again.

We stayed there in September 2025, 4 nights in total. We already knew the room was a small room so that was not a problem to us. We also knew that this is not a hotel with a lobby and concierge and that it’s located in a heritage building so we expected narrow stairs. Our experience was really good, the room was clean, comfortable and super well located according to our interests, right outside the Chinatown metro station, close to restaurants and stores, easy to move to other places, we didn’t have any disturbances from outside even though we were right on Chinatown. The team Yani, Mary and Shannen were very helpful and friendly whenever we asked for something. We also didn’t find any problems with the app.